Frequently Asked Questions
Everything you need to know about enhancing your home with LIPKA.
What is the standard delivery timeline for LIPKA products?
Most orders are processed within 24-48 hours. Depending on your location, standard shipping typically takes 3 to 7 business days to arrive.
Do you offer a warranty on bathroom and kitchen fittings?
Yes, we provide a comprehensive warranty on our products ranging from 1 to 10 years, depending on the specific category and material.
What is your return and exchange policy?
We offer a hassle-free 7-day return policy. If you are not satisfied with your purchase, you can initiate a return or exchange provided the item is in its original packaging and unused.
Are the products made of high-grade stainless steel?
Absolutely. LIPKA pride itself on using premium materials like AISI 304-Grade Stainless Steel and solid brass to ensure durability and rust-resistance.
How can I track the status of my order?
Once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.